Terms and Conditions

  1. All xplorer products are custom made and hand finished.  Do expect a certain amount of variation as products will differ between one another.  However, we endeavour to make each product fulfill it's primary function as indicated.
  2. Please allow 14-30 days for fabrication as all our products are made to order.
  3. We accept payment via PayPal and in Singapore Dollars (SGD) only
  4. For buyers in Singapore, you can choose to self collect at our factory
  5. All items are shipped via Singpost registered Airmail which mayl take between 10-14 days or more to reach you
  6. We can ship your items via Fed-Ex only under your specific instructions
  7. As each product is made to order, returns or exchanges will NOT be accepted unless goods are proven to be "dead on arrival".  
"Tax" indicated on the invoice is a representation of the payment fee charged by PayPal.